Your data
Make a privacy request
Ask what we hold about you, correct or delete it, stop marketing emails, texts or calls, or appeal a decision on an earlier request.
Make a request
We record a request to stop emails, texts or calls as soon as it arrives, before we confirm who you are, and honour it within 10 business days at most.
Request received.
We'll email you to confirm it's you before we act, and reply within 45 days.
What happens next
Stopping contact comes first
A request to stop emails, texts or calls is recorded as soon as it arrives, before anything else, and honoured within 10 business days at most.
We confirm it's you
We email the address you give. For accounts that sign in with a phone number only, a person on our team contacts that number.
We act and reply within 45 days
If we need longer, we tell you why. If we refuse, we explain, and you can appeal with this same form.
You can also email info@fixxo.ai. Requests are free, and we never ask for identity documents.