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Herndon and Northern Virginia

HVAC, plumbing and cleaning. One price, one accountable booking.

Book a verified local service provider through one app. You see the all-in price before you book. Your card is verified, not charged. You pay only after the finished work passes a quality check.

The app is not available yet. Cleaning opens first. HVAC and plumbing follow.

Two cleaners in work overalls cleaning a kitchen: one wiping a glass door, one mopping

What every booking includes

  • All-in price

    Shown before you book, visit fee included.

  • Verified providers

    Insurance, and for HVAC and plumbing the Virginia licence, checked before any job.

  • Charged after the check

    Nothing is charged until the work passes.

  • Before-and-after photos

    Of the finished work, for you to see.

How it works

Book in a few taps. Pay when the work passes.

  1. Describe and see the price

    Choose HVAC, plumbing or cleaning, or describe the problem and we work out which one you need. Answer at most three questions and see the all-in price before you book.

  2. A verified provider takes the job

    Pick a time. Your card is verified, not charged. A verified local service provider accepts the job and assigns a technician. HVAC and plumbing providers are licensed; every provider is insured. You see the company and the technician's first name.

  3. Checked, then charged

    The technician finishes with before-and-after photos and a checklist. Fixxo checks the work. You are charged only after the check passes, and then you rate the job.

Read every step, including what happens if something goes wrong

Who does the work

Local companies you can check, not strangers from a list.

Every job goes to one service provider: an established local company that employs its own technicians. Under the model we plan, the provider is the contractor for your job (being confirmed with Virginia counsel). Fixxo books it, verifies the provider and processes the payment.

  • You see the provider's business name and the technician's first name before the visit.
  • For HVAC and plumbing, the provider's Virginia DPOR licence number is on your quote and receipt.
  • Licences and insurance are checked before a provider gets any job, and again when they expire.
  • We do not sell your request to several companies. One job goes to one provider.
A worker in company overalls and a hard hat at the open back of a service van loaded with equipment

Service areas

Herndon first, then the towns around it.

We open an area only when enough verified service providers cover it. None is open yet.

Outside these areas? Join the list anyway. Every sign-up tells us where to go next.

For HVAC, plumbing and cleaning companies

Pre-sold jobs. No lead fees.

Fixxo sends your company booked jobs at a posted price. You assign a technician and do the work. You are paid through Stripe after the quality check, less a commission of 15–18% of the completed job, with a $25 minimum.

$0 per lead
No lead fees and no subscription
15–18%
Of the completed job, taken from the payout
$25 minimum
Commission per completed job
Stripe payouts
Paid after the quality check passes

Questions

Answers, before you ask.

More questions? Talk to a person.

How is the price set?

You see one all-in price before you book, with any visit or diagnostic fee already inside it. Where a fault has to be diagnosed on site before the repair can be priced, the diagnostic fee is shown up front and credited toward the repair if you go ahead. Nothing is added at your door: extra work needs a written change request in the app, with its price, that you accept first.

When is my card charged?

At booking, Stripe saves and verifies your card. No money is taken. When a service provider accepts your job, the amount is authorised on your card (for a visit more than a few days away, about 48 hours before it). You are charged only after the finished work passes Fixxo's quality check. If the provider has to drop the job, that authorisation is cancelled.

Who does the work?

A local service provider: an established company that employs its own technicians. Its business name, and for HVAC and plumbing its Virginia licence number, appear on your quote and receipt. Under the model we plan, the service provider is the contractor for your job and Fixxo takes the booking, verifies the provider and processes the payment on the provider's behalf. That model is being confirmed with Virginia counsel.

Are the service providers licensed and insured?

HVAC and plumbing providers must hold a Virginia contractor licence from the Department of Professional and Occupational Regulation (DPOR) with the HVAC or plumbing specialty, and each technician must hold a Virginia tradesman licence or work under the supervision of one. Every provider must carry general liability insurance and workers' compensation where Virginia requires it. Virginia does not issue a state licence for house cleaning, so cleaning companies must hold a local business licence and general liability insurance. We check these before a provider receives any job, and again when a licence or policy expires.

Do I pay a booking fee?

No. There is no booking fee for customers. Fixxo is paid a commission by the service provider, out of the job's value. It is not added to your price.

What if something is wrong with the work?

Raise it in the app before the charge is made. You are not charged while a problem is open. We work it out with the service provider: a return visit, a price adjustment or a refund. The problems and refunds page explains the process.

Which areas do you serve?

Herndon first, with Reston, Chantilly, Ashburn and Fairfax around it. We add an area only when enough verified service providers cover it.

Can I book now?

Not yet, and there is no date to announce. Cleaning opens first in Herndon and the neighbouring areas. HVAC and plumbing follow. Join the list and we'll email you when your service opens.

Be first to hear when we open.

The 5-digit ZIP code where you want the service.

Which services do you want?

Choose one or more.

So a person on our team can reach you about Fixxo opening near you. We don't share it.

We'll email you when Fixxo opens for the services you chose in your area, plus occasional launch news. Every email has an unsubscribe link. If you add a phone number, we use it only for a person on our team to contact you about your sign-up. We don't send marketing texts. See our Privacy Policy.

What you'll get

One email when your service opens in your ZIP code, and occasional launch news. Unsubscribe any time.

  • One email when your service opens in your ZIP, not a drip campaign
  • Cleaning opens first in Herndon; HVAC and plumbing follow
  • An unsubscribe link in every email, and no ad tracking on this site

We never sell your details. See the Privacy Policy.

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