Accessibility Statement
How we make Fixxo usable for everyone, what is not yet right, and how to tell us about a barrier.
1. Our commitment
We work to meet the Web Content Accessibility Guidelines (WCAG) 2.2 at level AA on this website and in the Fixxo apps. People who need something fixed at home include people who use screen readers, keyboards, magnification, or a phone with one hand, and the service has to work for them.
2. What this website does
- A skip-to-content link is the first thing on every page.
- Pages use headings and landmarks in a logical order and declare their language.
- Navigation and links work with a keyboard, with a visible focus indicator.
- Informative images have text descriptions.
- Status and meaning are never shown by colour alone.
- Layouts reflow to a single column on narrow screens and when text is enlarged.
- Motion is minimal and respects the reduced-motion setting.
3. The apps
The Fixxo apps are not available yet. They are being built to support TalkBack and VoiceOver, system text sizes up to 200%, and touch targets of at least 48 by 48 points.
4. Known limitations
- Photos that customers and technicians upload may not have descriptions. The app does not rely on them alone to convey information.
- This website has not yet had an independent accessibility audit.
5. Tell us about a barrier
If anything on this site or in the apps is hard to use, email info@fixxo.ai. Tell us the page or step, what you were trying to do, and what happened. We will reply, tell you what we plan to do, and offer another way to complete the task in the meantime. If you need any policy on this site in another format, ask and we will provide it free of charge.
This page is a plain-English statement of how Fixxo works. It is not legal advice to you, and it does not reduce any right the law gives you.