The job starts as a conversation.
A homeowner opens Fixxo and describes the problem — by voice, text, or by pointing a camera at it. The assistant reads the photo, asks the two or three questions that actually change the price, drafts a scoped brief, then hands it to the matching engine. One verified pro is assigned. No lead auction, no five companies calling you back.
Point your camera at the problem and I'll tell you what I'm looking at, what it usually costs, and whether it needs a licence.
The conversation is the product
No hero, no category grid. A question, four ways in, and a camera. The four starters map to the four real urgency tiers, not a taxonomy.
Photo in, diagnosis out
The tool traces stay visible — the model's work is the user's audit trail. Bounding boxes are numbered, and each finding carries a confidence word, not a fake percentage.
Only the questions that move the price
Two, because gas-vs-electric and location are the only variables that change the SKU. Every other question is left out on purpose.
The scoped job, confirmed
A definition list, not a card grid. The user can edit any line or add a photo before matching — nothing is inferred silently.
One pro, and the reasoning
The engine scores on six factors and shows why each candidate ranks where it does. This is the part lead-selling marketplaces structurally cannot do — they fan out to 3–8 pros and let you sort it out.
Matched, priced, escrowed — in one message
The three facts that matter (arrival, money, guarantee) sit together. Everything after this stays in the same conversation.
Released to Marcus after you approve the work. If he can't make it, this refunds automatically.
Status as a rail, not a badge wall
Square markers on a hairline rail. Completed steps go ink-black, the live step pulses iris, future steps stay faint. No green checkmarks anywhere.
QC in two photos and a list
Before/after from the pro's phone, a plain-language completion list, then one primary action. Dispute is a quiet text action, not a competing button.
Kept current from county records. Used to price work fairly and to file warranties.
The durable asset
A row per system with a real photo, age, and state. This is what makes the second job cheaper to win than the first.
Cancel any time from this screen. No call, no retention offer.
Offered as arithmetic, not a banner
It opens by naming what the customer already spent and what's still exposed. The cancel promise is stated before the price.